Privacy Policy
Last Updated: June 6, 2026
At DevMatrix, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Table of Contents
Privacy Officer Contact
For GDPR rights execution, cookie adjustments, or privacy inquiries, please contact our team:
Email: Enquiry@websitespase.com
Website: www.devmatrix.com
1. Information We Collect
We collect information to provide better services to our clients and users. This is split into:
Personal Information (Voluntarily Provided)
- Full Name
- Email Address
- Phone Number
- Company Name
- Website URL
- Business information you voluntarily provide in contact or audit forms
Technical Information (Automatically Collected)
- IP Address
- Browser Type & version
- Device Type & operating system
- Cookies, tracking pixels, and analytics data
- Website usage and navigation statistics
2. How We Use Your Information
We process your information for the following specific purposes:
- Provide and deliver website design, development, and maintenance services
- Respond to your consultations, audits, inquiries, and support requests
- Analyze and improve website performance, speed, and overall user experience
- Send technical notices, service updates, and administrative notifications
- Maintain the security, integrity, and safety of our digital infrastructure
- Comply with applicable legal, accounting, and regulatory obligations
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we rely on one or more of the following lawful bases to process your personal data:
- Consent: You have given clear and explicit consent to process your data for specific purposes (e.g., submitting contact or audit request forms).
- Contractual Necessity: Processing is required to perform a contract we have with you, or to take steps before entering a contract.
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided they do not override your privacy rights (e.g., analyzing site usage, debugging).
- Legal Obligations: Processing is mandatory to comply with statutory laws and regulatory compliance requirements.
5. Third-Party Services
To deliver high-performance services, we share technical data with trusted third-party providers who comply strictly with privacy laws:
- Analytics: Google Analytics & Search Console (data anonymized)
- Hosting: Vercel / Hostinger (European-based servers)
- Email & CRM: Secure mail servers and contact management tools
- Communications: WhatsApp Business Widget integration
6. Data Retention
We store personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our contract services, resolve technical disputes, or meet statutory legal, tax, and accounting requirements.
7. Your Rights Under GDPR
If you reside within the European Union or European Economic Area, you hold the following rights regarding your personal information:
- Right of Access: Request a copy of all personal data we hold about you.
- Right to Rectification: Demand correction of any inaccurate or incomplete personal records.
- Right to Erasure ('Right to be Forgotten'): Request complete deletion of your personal data.
- Right to Restriction: Restrict the way we process your personal information under certain conditions.
- Right to Data Portability: Receive your data in a structured, machine-readable format to transfer to another service.
- Right to Object & Withdraw Consent: Revoke consent at any time without affecting previous processing legality.
- Right to Lodge a Complaint: File a formal grievance with national data protection supervisory authorities.
8. Data Security
We implement advanced technical and organizational security measures—including SSL/TLS encryption protocols, firewalls, and restricted file permissions—to safeguard your data against accidental loss, unauthorized access, alteration, or disclosure.